• Terms and Condition

Terms and Condition

Welcome to Twill&Tulle! These Terms and Conditions ("Terms") govern your use of our website (https://twillandtulle.com) and the purchase of any products from us. By accessing our website, browsing, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these terms, please refrain from using our website.

1. General Overview

  • Scope: These Terms apply to all visitors, users, and customers of Twill&Tulle.

  • Modifications: We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Products and Pricing

  • Descriptions: We strive to display the colors, designs, and details of our products as accurately as possible. However, the actual color you see will depend on your monitor and device settings, and we cannot guarantee that your device's display of any color will be completely accurate.

  • Pricing: All prices listed on our website are in Indian Rupees (INR) unless otherwise stated and are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice.

3. Orders and Acceptance

  • Order Placement: When you place an order with Twill&Tulle, you are offering to purchase a product subject to these Terms. All orders are subject to availability and confirmation of the order price.

  • Right to Refuse: We reserve the right to refuse or cancel any order placed with us for reasons including, but not limited to, product availability, errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

4. Intellectual Property

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Twill&Tulle or its content suppliers and is protected by international and domestic copyright laws. You may not extract and/or re-utilize parts of the contents of the website without our express written consent.

5. Returns, Cancellations, and Refunds

Your purchases are governed by our specific store policies regarding customer satisfaction:

  • Refund Policy: For details regarding eligibility, processing times, and methods for refunds, please visit our Refund Policy.

  • Returns & Cancellations: For guidelines on how to initiate a return, exchange, or cancel an active order, please refer to our Return & Cancellations page.

6. Limitation of Liability

Twill&Tulle shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages that result from the use of, or the inability to use, the materials and products on this site, even if Twill&Tulle has been advised of the possibility of such damages.

7. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, and you submit to the exclusive jurisdiction of the courts located in Surat, Gujarat, for the resolution of any disputes.

8. Contact Information

If you have any questions about these Terms and Conditions, please reach out to us at:

  • Email: support@twillandtulle.com